Privacy Policy

Privacy Policy

Last updated: December 15, 2024

Fabric AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Profile Information: Optional information you choose to add to your profile.
  • Content: Documents, files, and data you upload or create using our platform.
  • Communications: Messages you send to us for support or feedback.

Information Collected Automatically

  • Usage Data: How you interact with our platform, including features used and time spent.
  • Device Information: Browser type, operating system, and device identifiers.
  • Log Data: IP addresses, access times, and pages viewed.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Essential Cookies: Required for the platform to function (authentication, security).
  • Analytics Cookies: Help us understand how you use the platform to improve our services.
  • Marketing Cookies: Used to deliver relevant advertisements (only with your consent).

You can manage your cookie preferences at any time through our cookie consent banner.

How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Third parties that help us operate our platform (hosting, analytics, payment processing).
  • AI Model Providers: Your content may be processed by AI providers (OpenAI, Anthropic, etc.) to provide our services. We do not use your data to train AI models.
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS) and at rest
  • Access controls and authentication
  • Regular security audits
  • Secure data centers

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of marketing communications
  • Withdraw consent for cookie usage

To exercise these rights, contact us at privacy@fabric.pro.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: privacy@fabric.pro
  • Address: Fabric AI, Inc.

By using Fabric AI, you agree to the collection and use of information in accordance with this Privacy Policy.